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Last updated: June 1, 2024
Privacy Policy
This Privacy Policy supersedes all prior versions.
Arlene Cycle Support LLC (“Company” or “We”) respects your privacy and is committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide
when you visit our Website www.arlenecyclesupport.com (our “Website”) and our practices for
collecting, using, maintaining, protecting, and disclosing that information.
- This policy applies to information we collect:
- On our Website.
- Via email, text, and other electronic messages between you and our Website.
- When you interact with our advertising and applications on third-party websites and
services, if those applications or advertising include links to this policy.
This policy does not apply to information collected by:
- us offline or through any other means, including on any other website operated by Company or any third party; or
- any third party, including through any application or content (including advertising) that may link to or be accessible from or through our Website.
Please read this policy carefully to understand our policies and practices regarding your
information and how we will treat it. If you do not agree with our policies and practices,
your choice is not to use our Website. By accessing or using our Website, you agree to this
Privacy Policy. This policy may change from time to time (see the Changes to Our Privacy
Policy section). Your continued use of our Website after we make changes is deemed to be
acceptance of those changes. We encourage you to review the Privacy Policy whenever you
access our Website or otherwise interact with us to stay informed about our information
practices and the ways you can help protect your privacy.
1. Children Under the Age of 13
Our Website is not intended for children under 13 years of age. No one under age 13 may
provide any information to or on our Website. We do not knowingly collect Personal Information from children under 13. If you are under 13, do not use or provide any information on our Website or through any of its features, register on our Website, make any purchases through our Website, use any of the interactive features of our Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn that we have collected or received Personal Information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us (see the Contact Information section).
California residents under 16 years of age may have additional rights regarding the
collection and sale of their Personal Information. Please see the Your State Privacy Rights section for more information.
2. Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Website, including
information:
- that may personally identify you, including but not limited to your name, postal address, email address, telephone number, credit card number, and/or any other identifier by which you may be contacted online or offline (“Personal Information”);
- that is about you but does not individually identify you, including but not limited to information about the webpages you visit on our Website, the length of time you spend on our Website, your search queries, what social media site you share our website content to, and the location from which you are accessing our Website;
- about your internet connection, the equipment you use to access our Website, and usage details;
- any other information about you that you may choose to provide.
We collect this information:
- directly from you when you provide it to us;
- automatically as you navigate through the site, which may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies; and
- from third parties.
Information You Provide to Us
The information we collect on or through our Website may include:
- Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.
- Records and copies of your correspondence (including email addresses), if you contact us.
- Your responses to surveys that we might ask you to complete for research purposes.
- Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
- Your search queries on our Website.
You also may provide information to be published or displayed (“Posted”) on public areas of our
Website, or transmitted to other users of our Website or third parties (collectively, “User Contributions”). Your User Contributions are Posted on and transmitted to others at your own
risk. Although we may limit access to certain pages or you may set certain privacy settings for
such information by logging into your account profile, please be aware that no security measures
are perfect or impenetrable. Additionally, we cannot control the actions of other users of our
Website with whom you may choose to share your User Contributions. Therefore, we cannot and
do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use automatic data collection
technologies to collect certain information about your equipment, browsing actions, and patterns,
including:
- Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on our Website.
- Information about your computer and internet connection, including your IP address, operating system, and browser type.
We also may use these technologies to collect information about your online activities over time
and across third-party websites or other online services (behavioral tracking). Click here
[INSERT HYPERLINK TO DO NOT TRACK DISCLOSURES] for information on how you
can opt out of behavioral tracking on our Website and how we respond to web browser signals
and other mechanisms that enable consumers to exercise choice about behavioral tracking.
The information we collect automatically [is only statistical data and does not include Personal
Information, but we may maintain it or associate it with Personal Information we collect in other
ways or receive from third parties]. It helps us to improve our Website and to deliver a better and
more personalized service, including by enabling us to:
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize our Website according to your individual interests.
- Speed up your searches.
- Recognize you when you return to our Website.
We use various technologies for this automatic data collection, including cookies and web
beacons.
- Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
Web Beacons. Pages of our Website and our emails may contain small electronic
files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Third-Party Use of Cookies and Other Tracking Technologies
Some content or applications, including advertisements, on our Website are served by third-
parties, including advertisers, ad networks and servers, content providers, and application
providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We may obtain information from third parties to whom you provide information when you use
our Website, including but not limited to the companies that process our online transactions.
We do not control these third parties’ tracking technologies or how they may be used. If you
have any questions about an advertisement or other targeted content, you should contact the
responsible provider directly. For information about how you can opt out of receiving targeted
advertising from many providers, see Choices About How We Use and Disclose Your
Information.
3. How We Use Your Information
We may use information that we collect about you or that you provide to us, including any
Personal Information:
a. to present our Website and its contents to you.
b. to provide you with information, products, or services that you request from us.
c. to fulfill any other purpose for which you provide it.
d. to provide you with notices about your account or subscription, including
expiration and renewal notices.
e. to carry out our obligations and enforce our rights arising from any contracts
entered into between you and us, including for billing and collection.
f. to notify you about changes to our Website or any products or services we offer or
provide though it.
g. to allow you to participate in interactive features on our Website.
h. in any other way we may describe when you provide the information.
i. for any other purpose with your consent.
We may also use your information to contact you about our own and third-parties’ goods and
services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data (the order form/registration form) or adjust your user preferences in your account profile. For more information, see Choices About How We Use and Disclose Your Information.
We may use the information we have collected from you to enable us to display advertisements
to our advertisers’ target audiences. Even though we do not disclose your Personal Information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
4. Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify
any individual, without restriction.
We may disclose Personal Information that we collect or you provide as described in this Privacy Policy:
- to our subsidiaries and affiliates.
- to contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them.
- to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by Company about our Website users is among the assets transferred.
- to third parties to market their products or services to you if you have consented to or not opted out of these disclosures. We contractually require these third parties to keep Personal Information confidential and use it only for the purposes for which we disclose it to them. For more information, see Choices About How We Use and Disclose Your Information.
- to fulfill the purpose for which you provide it.
- for any other purpose disclosed by us when you provide the information.
- with your consent.
We may also disclose your Personal Information:
- to comply with any court order, law, or legal process, including to respond to any
government or regulatory request. - to enforce or apply our Terms of Use or Terms of Sale, and other agreements, including for billing and collection
purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of
Company, our customers, or others. This includes exchanging information with other companies
and organizations for the purposes of fraud protection and credit risk reduction.
The categories of Personal Information we may disclose include:
[INSERT LIST OF CATEGORIES]
5. Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the Personal Information you provide to us. We
have created mechanisms to provide you with the following control over your information:
- Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
- Disclosure of Your Information for Third-Party Advertising. We do not share your Personal Information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by checking the relevant box located on the form on which we collect your data (the order form/registration form). You can also always opt-out by logging into our Website and adjusting your user preferences in your account profile, checking or unchecking the relevant boxes, or by sending us an email with your request to [INSERT EMAIL ADDRESS].
- Promotional Offers from the Company. If you do not wish to have your email address or contact information used by the Company to promote our own or third parties’ products or services, you can opt-out by checking the relevant box located on the form on which we collect your data or at any other time by logging into our Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to [INSERT EMAIL ADDRESS]. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt- out does not apply to information provided to the Company as a result of a product purchase, product service experience, or other transactions. If you opt-out, we may still send you non-promotional communications regarding your account, product purchases, product service experiences, and other transactions.
- Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt out by sending us an email stating your request to [INSERT EMAIL ADDRESS]. For this opt-out to function, you must have your browser set to accept all browser cookies.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.
Residents of certain states, such as California, Nevada, Colorado, Connecticut, Virginia, and
Utah may have additional Personal Information rights and choices. Please see the Your State Privacy Rights section for more information.
6. Accessing and Correcting Your Information
You can review and change your Personal Information by logging into our Website and visiting
your account profile page.
You may also send us an email at to [INSERT EMAIL ADDRESS] to request access to, correct,
or delete any Personal Information that you have provided to us. We cannot delete your Personal
Information except by also deleting your user account. We may not accommodate a request to
change information if we believe the change would violate any law or legal requirement or cause
the information to be incorrect.
If you delete your User Contributions from our Website, copies of your User Contributions may
remain viewable in cached and archived pages, or might have been copied or stored by other
Website users. Proper access and use of information provided on our Website, including User
Contributions, is governed by our Terms of Use.
Residents of certain states, such as California, Nevada, Colorado, Virginia, and Utah may have
additional Personal Information rights and choices. Please see the Your State Privacy Rights
section for more information.
7. Your State Privacy Rights
State consumer privacy laws may provide their residents with additional rights regarding our use of their Personal Information.
California Residents. To learn more about California residents’ privacy rights, visit
[HYPERLINK TO CCPA AND CPRA PRIVACY NOTICE FOR CALIFORNIA
RESIDENTS]. California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users
that are California residents to request certain information regarding our disclosure of Personal
Information to third parties for their direct marketing purposes. To make such a request, please
send an email to [INSERT EMAIL ADDRESS] or write us at: Arlene Cycle Support LLC,
[INSERT MAILING ADDRESS].
Colorado, Connecticut, Virginia, and Utah Residents. Colorado, Connecticut, Virginia, and
Utah each provide their state residents with rights to:
- confirm whether we process their Personal Information;
- access and delete certain Personal Information;
- data portability; and
- opt-out of personal data processing for targeted advertising and sales.
Colorado, Connecticut, and Virginia Residents Colorado, Connecticut, and Virginia also
provide their state residents with rights to:
- correct inaccuracies in their Personal Information, taking into account the information’s nature processing purpose; and
- opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.
To exercise any of these rights, please send an email to [INSERT EMAIL ADDRESS] or write
us at: Arlene Cycle Support LLC, [INSERT MAILING ADDRESS]. To appeal a decision regarding a consumer rights request, please send an email to [INSERT EMAIL ADDRESS] or write us at: Arlene Cycle Support LLC, [INSERT MAILING ADDRESS].
Nevada Residents. Nevada provides its residents with a limited right to opt-out of certain
Personal Information sales. Residents who wish to exercise this sale opt-out right may submit a request by email to [INSERT EMAIL ADDRESS] or write us at: Arlene Cycle Support LLC, [INSERT MAILING ADDRESS]. However, please know we do not currently sell data triggering
that statute’s opt-out requirements.
8. Data Security
We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions and Personal Information will be encrypted using SSL technology.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are
responsible for keeping this password confidential. We will not ask you to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Website.
9. Changes to This Privacy Policy
It is our policy to post any changes we make to our Privacy Policy on this page with a notice that the Privacy Policy has been updated on our Website home page. If we make material changes to how we treat our users’ Personal Information, we will notify you by email to the primary email address specified in your account and/or through a notice on our Website home page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, periodically visiting our Website, and reviewing this Privacy Policy to check for any changes.
10. Contact Information
To ask questions or comment about this Privacy Policy and our privacy practices, or to register a complaint or concern, please contact us at:
melissa@arlenecyclesupport.com
Arlene Cycle Support LLC
[INSERT MAILING ADDRESS]
or via our toll-free number:
TOLL-FREE NUMBER